ServiceNow Certified Implementation Specialist – Project Portfolio Management — Question 134

When a user's schedule changes, what action needs to be taken to update their existing data?

Answer options

• A. No action needed
• B. Update project plans
• C. Update calendar manually to reflect the changed capacity
• D. Update capacity via 'Update Resource Capacity'

Correct answer: D

Explanation

The correct answer is D because utilizing 'Update Resource Capacity' ensures that the system reflects the user's new schedule accurately. Options A, B, and C do not directly address the need to formally update the resource capacity in the system, which is essential for maintaining accurate project management data.