ServiceNow Certified Implementation Specialist – IT Service Management — Question 92

Inside a change flow, you can automate a task with a sequence of related steps, like looking up a record, creating a record, or applying a policy. What is this component of the flow called?

Answer options

• A. Flow Actions
• B. Flow Activities
• C. Flow Steps
• D. Action Pills
• E. Flow Tasks

Correct answer: A

Explanation

The correct answer is A, Flow Actions, as it specifically refers to the components used to automate tasks in a flow. The other options, while related to flows, do not accurately describe the automation mechanism that involves a sequence of related steps.