ServiceNow Certified Implementation Specialist – IT Service Management — Question 61
Where do you enable the Search as feature for an incident?
Answer options
- A. incident.deflection system property
- B. Incident Properties application
- C. Related Search Results table configuration
- D. Incident form design
Correct answer: C
Explanation
The correct answer is C, as the Search as feature is specifically configured within the Related Search Results table configuration. Options A and B do not pertain to the feature's activation, and D relates to the design aspect of incidents, which does not involve enabling this feature.