ServiceNow Certified Implementation Specialist – IT Service Management — Question 51

Your customer needs different catalogs for:
Human Resources - employee facing - for submitting requests to HR
Customer - external customer facing - for ordering company products and services
When these catalogs are created, in which table would the definition be stored?

Answer options

Correct answer: B

Explanation

The correct answer is B, as the Catalog [sc_catalog] table is specifically designed to hold the definitions of various service catalogs. The other options, such as Business Services Catalog [bs_catalog] and Service Portfolio Catalog [sc_portfolio], are used for different purposes and would not contain the specific catalog definitions required in this scenario.