ServiceNow Certified Implementation Specialist – IT Service Management — Question 3

Which of the following cannot be defined or set through a Catalog UI Policy?

Answer options

• A. Setting a variable to mandatory
• B. Apply a requirement to all form views
• C. Setting a catalog category to visible
• D. Setting a variable to read-only

Correct answer: B

Explanation

The correct answer is B because UI Policies in the Catalog are not capable of enforcing requirements across all form views. Options A, C, and D are functionalities that can be set through Catalog UI Policies, allowing for specific configurations like making variables mandatory, controlling visibility of categories, and designating variables as read-only.