ServiceNow Certified Implementation Specialist – IT Service Management — Question 222

Which of the following can leverage user criteria for controlling access? (Choose two.)

Answer options

• A. catalog taxonomy
• B. catalog topics
• C. catalog categories
• D. catalog variables
• E. catalog items

Correct answer: C, E

Explanation

The correct answers, C and E, are catalog categories and catalog items, respectively, which can use user criteria to determine access levels. The other options do not support access control based on user criteria, making them incorrect choices.