ServiceNow Certified Implementation Specialist – IT Service Management — Question 204

When modifying a Change Flow, a library is available of re-usable components for your flow. What are these components called?

Answer options

• A. Flow activities
• B. Flow actions
• C. Attributes
• D. Properties

Correct answer: B

Explanation

The correct answer is 'Flow actions' as these are the reusable components that can be utilized within a Change Flow. 'Flow activities' and 'Attributes' refer to different elements within the flow, while 'Properties' typically pertain to settings rather than reusable components.