ServiceNow Certified Implementation Specialist – IT Service Management — Question 186

On the ‘Create New’ change landing page in Service Operations Workspace, what class label is displayed for the Emergency change model?

Answer options

• A. Unauthorized
• B. Default
• C. Break/fix
• D. Out-of-the-box

Correct answer: C

Explanation

The correct answer is C, as Emergency changes are categorized as Break/fix due to their urgent nature. The other options do not accurately represent the classification of Emergency change models in this context.