ServiceNow Certified Implementation Specialist – Human Resources — Question 95

If you wanted someone to administer the Employee Service Center without granting them the HR Admin role, which scoped Admin role would they need?

Answer options

• A. Service Portal Admin [sn_hr_sp.admin]
• B. Widget Admin [sn_hr_widget.admin]
• C. Employee Files Admin [sn_hr_ef.admin]
• D. Integrations Admin [sn_hr_integrations.admin]

Correct answer: A

Explanation

The correct answer is A, Service Portal Admin [sn_hr_sp.admin], as this role specifically allows management of the Employee Service Center. The other options do not provide the necessary permissions to administer the Service Center effectively.