ServiceNow Certified Implementation Specialist – Human Resources — Question 91

How can a PDF document on an active HR case be generated? (Choose two.)

Answer options

• A. Autogenerated by system configuration
• B. By the Subject Person’s manager
• C. By the employee
• D. By the Assigned to person

Correct answer: A, D

Explanation

The correct answer includes A and D because the system can automatically generate PDFs based on its configuration, and the person assigned to the case has the authority to produce such documents. Options B and C are incorrect as they do not have the necessary permissions or capabilities to generate official documents for the active HR case.