ServiceNow Certified Implementation Specialist – Human Resources — Question 79

If you select Data Type Numeric Scale on the Assessment Metric (Survey Question) form there is a Scale definition field made visible.
What does it mean to select High for the Scale definition?

Answer options

• A. It means a high score is bad
• B. It means a high score is good
• C. There is no option for Scale definition
• D. There is no option for High

Correct answer: B

Explanation

Selecting High for the Scale definition means that a high score is interpreted as a positive outcome, which is the correct understanding. The other options misinterpret the meaning of High or incorrectly state that such options do not exist.