ServiceNow Certified Implementation Specialist – Human Resources — Question 44

What is used to create a link on an HR Case form that accesses information outside the application?

Answer options

• A. HR Service
• B. Link Generator
• C. Restricted Caller Access
• D. COE Configuration

Correct answer: B

Explanation

The correct answer is B, Link Generator, as it specifically enables the creation of hyperlinks that can pull information from external sources. The other options do not serve this purpose: HR Service relates to service management, Restricted Caller Access pertains to permissions, and COE Configuration is about configuring centers of excellence, none of which create links for external data access.