ServiceNow Certified Implementation Specialist – Human Resources — Question 19

If an HR Services needs to be accessible to employees on the Employee Service Center, what field must be completed on the HR Service?

Answer options

• A. Checklist
• B. Fulfiller Instructions
• C. Lifecycle Event type
• D. Record Producer

Correct answer: D

Explanation

The correct answer is D, as the Record Producer field is essential for making the HR Service accessible in the Employee Service Center. The other options, while relevant to service management, do not directly impact the visibility of the service to employees.