ServiceNow Certified Implementation Specialist – Human Resources — Question 186

The customer you are implementing has purchased HR Service Delivery Enterprise which includes Enterprise Onboarding and Transitions.
Which plugin must be activated to utilize Enterprise Onboarding and Transitions?

Answer options

• A. Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]
• B. Employee Document Management [com.sn_employee_document_management]
• C. Human Resources Scoped App: Core [com.sn_hr_core]
• D. Employee Service Center [com.sn_hr_service_portal]

Correct answer: A

Explanation

The correct answer is A, as the Human Resources Scoped App: Lifecycle Events plugin is necessary for utilizing the functionalities of Enterprise Onboarding and Transitions. The other options do not specifically support these features, with B focusing on document management, C being the core HR functions, and D related to the service portal rather than onboarding.