ServiceNow Certified Implementation Specialist – Human Resources — Question 182

What defines an employee's access to the HR Service Portal / Employee Service Center?

Answer options

• A. Group membership
• B. User Criteria
• C. HR Criteria
• D. Client Roles

Correct answer: D

Explanation

The correct answer is D, as Client Roles specifically define what access an employee has within the HR Service Portal / Employee Service Center. Options A, B, and C do not specifically pertain to the access control mechanisms for this portal, making them incorrect in this context.