ServiceNow Certified Implementation Specialist – Human Resources — Question 178
Which content delivery feature will allow a user to deliver messages to employees to encourage them to complete their assigned surveys, track survey completions, and invite them to a meeting where survey results will be shared?
Answer options
- A. Lifecycle Events
- B. Campaigns
- C. Journey Accelerator
- D. Leaning Posts
Correct answer: B
Explanation
The correct answer is B, Campaigns, as it provides the functionality to engage users through messaging for various purposes, including encouraging survey participation and tracking progress. Options A, C, and D do not specifically focus on delivering messages for survey-related activities and thus do not meet the requirements stated in the question.