ServiceNow Certified Implementation Specialist – Human Resources — Question 169

Which plugin allows agent tasking only within the HR department?

Answer options

• A. Human Resources Scoped App: Integrations [com.sn_hr_integrations]
• B. Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]
• C. Human Resources Scoped App: Lifecycle Events for Enterprise [com.sn_hr_lifecycle_ent]
• D. Human Resources Scoped App: Employee Relations [com.sn_hr_employee_relations]

Correct answer: B

Explanation

The correct answer is B, as the Human Resources Scoped App: Lifecycle Events is specifically designed to manage tasks related to lifecycle events within HR. The other options serve different functions, such as integrations or employee relations, which do not focus solely on tasking within the HR department.