ServiceNow Certified Implementation Specialist – Human Resources — Question 163

What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)

Answer options

• A. Confidential HR data is only accessible to users with an HR role
• B. HR has control over further HR configurations
• C. System Admin can still grant scoped HR roles
• D. System admin can view HR Cases and confidential profile information

Correct answer: A, B

Explanation

Removing the HR Admin role from the System Admin role ensures that only users with the HR role can access sensitive HR data, enhancing confidentiality. Additionally, it empowers HR to manage their configurations independently, which is crucial for maintaining operational integrity post-implementation. The other options either retain access to sensitive information or suggest continued control that contradicts the separation of roles.