ServiceNow Certified Implementation Specialist – Human Resources — Question 147

What is the purpose of Journey designer?

Answer options

• A. It tracks the progress of Lifecycle Events and onboarding cases using the dashboards.
• B. It passes information from the lifecycle event case to a child case or task
• C. It manages the dependencies of activities within an activity set.
• D. It combines Lifecycle Event cases and Journey Accelerator action plans.

Correct answer: D

Explanation

The correct answer, D, highlights that Journey designer is designed to merge Lifecycle Event cases with Journey Accelerator action plans, which is its primary function. Options A, B, and C describe roles that do not pertain to the main purpose of Journey designer, making them incorrect.