ServiceNow Certified Implementation Specialist – Human Resources — Question 133

Which ServiceNow feature is used to create pulse surveys?

Answer options

• A. Employee Forums
• B. Learning Posts
• C. Listening Posts
• D. Employee Forms

Correct answer: C

Explanation

The correct answer is C, Listening Posts, as this feature is specifically designed for conducting pulse surveys to gather feedback. The other options do not serve this purpose; Employee Forums and Learning Posts focus on collaboration and learning, respectively, while Employee Forms are generally for data collection, not feedback surveys.