ServiceNow Certified Implementation Specialist – Human Resources — Question 108

How can HR Tasks be marked as optional?

Answer options

• A. Set Optional to True on the HR Task Template
• B. Set Optional to True on the Activity Set
• C. Tasks cannot be optional
• D. Set Optional to True on the HR Case form

Correct answer: A

Explanation

The correct answer is A, as marking the HR Task Template with 'Optional' set to True allows those tasks to be considered optional. Options B and D refer to settings that do not apply to HR Tasks specifically, and option C incorrectly states that tasks cannot be optional.