ServiceNow Certified Implementation Specialist – Hardware Asset Management — Question 177

When an employee leaves a company and their manager submits an Asset Reclamation Request for them which of their assigned assets are reclaimed by default?

Answer options

• A. All hardware and software assets but not consumable assets
• B. All hardware, software, and consumable assets selected in the reclaim asset service catalog
• C. All hardware software and consumable assets
• D. All hardware and software assets selected in the reclaim asset service catalog

Correct answer: D

Explanation

The correct answer is D because it specifies that only the hardware and software assets that are selected in the reclaim asset service catalog are reclaimed. Options A and B include or exclude certain assets incorrectly, while option C incorrectly states that all types of assets are reclaimed, which is not the case.