ServiceNow Certified Implementation Specialist – Hardware Asset Management — Question 161

When a hardware asset is retired what happens to any existing software allocations on that asset?

Answer options

• A. The software allocations remain with the hardware asset and need to be reclaimed manually
• B. The software allocations are handled based upon the configuration of the system property glide.ham.retire_sw()
• C. The software allocations are removed from the asset but not returned to inventory
• D. The software allocations are automatically returned back into inventory

Correct answer: A

Explanation

The correct answer is A because when a hardware asset is retired, the software allocations do not automatically transfer and must be manually reclaimed. Options B, C, and D do not accurately reflect the process since they imply automated or different handling of software allocations that does not occur in this scenario.