ServiceNow Certified Implementation Specialist – Hardware Asset Management — Question 159

When running an asset audit, you receive the result of 10 "Expected and not found" assets. What does this mean?

Answer options

• A. You expected 10 assets in your inventory and scanned these 10 assets during your audit.
• B. You scanned 20 assets in your inventory, but only 10 of them were on your expected inventory list.
• C. You expected 10 assets in your inventory and scanned 10 assets during your audit, but none of them are on your expected inventory list.
• D. You expected 10 assets during your audit inventory and scanned 10 assets, but none of them have a record in your ServiceNow instance.

Correct answer: C

Explanation

The correct answer is C because it states that you expected 10 assets and scanned those, but none were found in your expected inventory list, which aligns with the audit result. Options A and B are incorrect as they either misrepresent the number of expected assets or the scanning process. Option D is misleading as it suggests a ServiceNow instance issue rather than the absence of the expected assets.