ServiceNow Certified Implementation Specialist – Hardware Asset Management — Question 145

You have just created a new hardware model record for a group of laptops you purchased. When does normalization first run to normalize the record?

Answer options

• A. When the daily scheduled HAM – Daily job runs
• B. When the weekly scheduled HAM – Normalization job runs
• C. When you save the hardware model record
• D. When you click the Normalize Hardware Model link under Related Links

Correct answer: C

Explanation

Normalization begins immediately after you save the hardware model record, which ensures that the record is organized properly. The other options represent scheduled jobs or actions that do not trigger normalization directly upon record creation.