ServiceNow Certified Implementation Specialist – Hardware Asset Management — Question 143

Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios? (Choose two.)

Answer options

• A. Create a single asset via barcode scan
• B. Receive one or multiple assets from a purchase order
• C. Create multiple assets listed on a contract PDF scan
• D. Create a single asset via Name search

Correct answer: A, B

Explanation

The correct answers are A and B because the Agent mobile application allows for creating a single asset through barcode scanning and receiving multiple assets from a purchase order. Options C and D are not valid as the application does not support creating multiple assets from a PDF scan or searching by name to create an asset.