ServiceNow Certified Implementation Specialist – Hardware Asset Management — Question 130

What hardware asset attribute should you track that is NOT part of a configuration item (CI)?

Answer options

• A. IP address
• B. CPU
• C. Cost
• D. Operating system
• E. Memory

Correct answer: C

Explanation

The correct answer is C, Cost, because it represents a financial aspect rather than a technical specification of the hardware. In contrast, an IP address, CPU, operating system, and memory are all technical attributes that define the configuration and functionality of a hardware asset, making them part of configuration items.