ServiceNow Certified Implementation Specialist – Hardware Asset Management — Question 124

After installing the Hardware Asset Management (HAM) plugin, how do you update it when new versions become available?

Answer options

• A. The HI portal team automatically updates as new versions become available
• B. On your instance, filter on application updates, then click Update
• C. On your instance, filter on application updates, then request an update from HI
• D. Run scheduled job, HAM Check for Updates, and request an update
• E. Check the HI portal for updates and request an update

Correct answer: B

Explanation

The correct answer is B because it provides a direct method to update the plugin through the instance. Options A, C, D, and E do not specify the correct process for initiating the update directly from your instance, which is essential for maintaining the HAM plugin effectively.