ServiceNow Certified Implementation Specialist – Event Management — Question 9

What are the valid states an alert can be in during its lifecycle?

Answer options

• A. Open, Reopen, Flapping, Closed
• B. New, Updating, Waiting, Complete
• C. Open, Updating, Swinging, Closed
• D. Open, Warning, Flapping, Clear

Correct answer: A

Explanation

The correct answer is A, as 'Open', 'Reopen', 'Flapping', and 'Closed' are recognized states in the lifecycle of an alert. Options B, C, and D include terms that do not accurately represent the valid states an alert can be in, making them incorrect.