ServiceNow Certified Implementation Specialist – Event Management — Question 72

The ServiceNow standard and shared set of service-related definitions that enable and support true service level reporting is known as what?

Answer options

• A. Service level data model
• B. Business service data model
• C. Application service data model
• D. Common service data model

Correct answer: D

Explanation

The correct answer is D, Common service data model, as it refers to the unified set of definitions that enhances service level reporting in ServiceNow. The other options represent different models that do not encompass the entire set of service-related definitions necessary for comprehensive reporting.