ServiceNow Certified Implementation Specialist – Event Management — Question 50

If more than one alert management rule applies to a particular alert, which of the rules will run based upon the Order of execution field?

Answer options

• A. Only the alert management rule with the highest Order of execution number will run.
• B. Only the alert management rule with the lowest Order of execution number will run.
• C. All alert management rules will run, from the lowest to the highest Order of execution numbers.
• D. All alert management rules will run, from the highest to the lowest Order of execution numbers.

Correct answer:

Explanation

The correct answer is A, as only the alert management rule with the highest Order of execution number is executed when multiple rules apply. Options B, C, and D are incorrect because they do not reflect the priority assigned by the Order of execution field, which specifically dictates that only the highest number takes precedence.