ServiceNow Certified Implementation Specialist – Event Management — Question 5
The value of the Alert Priority score is a composite of what?
Answer options
- A. The value of the alert’s category and its relative weight
- B. The value of the alert’s category and its Priority Group
- C. The value of the alert’s Severity and its Priority Group
- D. The value of the alert’s Severity and its relative weight
Correct answer: A
Explanation
The correct answer is A because the Alert Priority score is determined by the category of the alert and the relative weight assigned to that category. Options B and C incorrectly reference the Priority Group, which is not a factor in calculating the score, while option D mixes Severity with relative weight, which is not accurate for this composite score.