ServiceNow Certified Implementation Specialist – Event Management — Question 33

What is one of the main benefits of using Event Management and Operational Intelligence?

Answer options

• A. To improve service availability by helping IT staff pinpoint service issue causes and evaluate the impact of planned changes.
• B. To increase service agility and produce fast, predictable results by automating manual, routine, error-prone tasks.
• C. To rapidly configure and launch secure, agentless discovery of hardware and software resources and their relationships.
• D. To proactively warn against possible service outages using a range of advanced predictive machine learning methods.

Correct answer: D

Explanation

The correct answer is D because Event Management and Operational Intelligence utilize advanced predictive machine learning methods to anticipate service outages. Options A, B, and C focus on different aspects such as service availability, agility, and discovery, but do not directly address the proactive warning against outages.