ServiceNow Certified Implementation Specialist – Event Management — Question 108

By default, Event Management tries to bind an alert to CI (configuration item), by matching the node name in the event to which three items in the CMDB (configuration management database)?

Answer options

• A. CI name, Fully qualified domain name, IP or MAC address
• B. CI name, Webserver name, IP or MAC address
• C. CI name, Fully qualified domain name, SSH public host keys
• D. System class name, Fully qualified domain name, IP or MAC address

Correct answer: A

Explanation

The correct answer is A because Event Management matches the CI name, fully qualified domain name, and IP or MAC address to accurately link an alert to the corresponding configuration item. Options B and C incorrectly include 'Webserver name' and 'SSH public host keys', which are not standard matching criteria. Option D includes 'System class name', which is also not a default matching element in this context.