ServiceNow Certified Implementation Specialist – Event Management — Question 103

You have a very large networking environment and have noticed that your event notifications are either not being triggered or are delayed.
What are best options to try to resolve this issue? (Choose two.)

Answer options

• A. Ensure all Event Management – process events jobs are set to a Ready state
• B. Verify that the Bucket field in the event table is set to zero (0)
• C. Add additional event processor jobs
• D. Ensure multi-node event processing is disabled

Correct answer: A, C

Explanation

Option A is correct because ensuring that all Event Management jobs are in a Ready state helps facilitate the proper triggering of events. Option C is also correct, as adding more event processor jobs can manage the load and improve processing times. Options B and D are not effective solutions; a non-zero Bucket field could indicate issues, but adjusting it alone won't resolve notification delays, and disabling multi-node processing could hinder performance rather than help.