ServiceNow Certified Implementation Specialist – Discovery — Question 46

Which choice best describes what happens when, by default, duplicate CIs are detected during identification and reconciliation?

Answer options

• A. A notification is sent to the CI owner.
• B. An associated identification rule is created automatically.
• C. Each set of duplicate CIs is added to a de-duplication task.
• D. The next discovery is stopped for the CI that is duplicated.

Correct answer: C

Explanation

The correct answer is C because when duplicate CIs are detected, they are organized into a de-duplication task for further processing. Option A is incorrect as no notification is sent by default. Option B is not accurate since no identification rule is created automatically. Option D is also wrong because the discovery process is not halted for duplicates.