ServiceNow Certified Implementation Specialist – Discovery — Question 39

With multiple CI data sources, which choice is the best for determining which source can update a CI attribute?

Answer options

• A. Business Rules
• B. Data Certification
• C. Transform Maps
• D. Reconciliation Rules

Correct answer: D

Explanation

Reconciliation Rules are specifically designed to manage how different data sources interact with CI attributes, making them the best choice for determining which source can make updates. Business Rules, Data Certification, and Transform Maps serve different purposes, such as enforcing logic, validating data, and transforming data formats, but they do not specifically handle the authority for updating CI attributes.