ServiceNow Certified Implementation Specialist – Deployment and Field Service Management — Question 13

A service owner is using Unified Map to understand to composition of a service but wants to filter out irrelevant information.
Which options are available to the service owner from the filter panel? (Choose two.)

Answer options

• A. Discovery source
• B. CI type
• C. Business critically
• D. Managed by group

Correct answer: A, B

Explanation

The correct answers are A and B because the 'Discovery source' and 'CI type' filters allow the service owner to refine the view by focusing on specific sources of data and types of configuration items. Options C and D, 'Business critically' and 'Managed by group', are not relevant for filtering the service composition in this context.