ServiceNow Certified Implementation Specialist – Customer Service Management — Question 218
Which combination of roles is restricted for security purposes?
Answer options
- A. snc_internal and sn_customerservice_agent
- B. snc_internal and sn_customerservice.partner_admin
- C. snc_internal and sn_customerservice.consumer_agent
- D. snc_external and sn_customerservice.customer
Correct answer: B
Explanation
The correct answer is B because the combination of snc_internal and sn_customerservice.partner_admin is specifically restricted to maintain security protocols. The other options either do not include the partner_admin role or are not recognized as security risks.