ServiceNow Certified Implementation Specialist – Application Portfolio Management — Question 9

Stephen discovers that his customer is looking to achieve Basic Rationalization including application scoring. What APM maturity level does this align to?

Answer options

• A. Level 2
• B. Level 1
• C. Level 3
• D. Level 4

Correct answer: B

Explanation

The correct answer is Level 1, as Basic Rationalization and application scoring are indicative of the initial stage in the APM maturity model. The other levels (2, 3, and 4) represent more advanced capabilities that go beyond the basic scoring and rationalization approach.