ServiceNow Certified Implementation Specialist – Application Portfolio Management — Question 6

Stephen is attempting to summarize for the customer how all of the applications that support APM are brought together. From the bottom-up, what ServiceNow application supports the first layer of CI Iinventory?

Answer options

• A. Discovery
• B. Software Asset Management
• C. APM
• D. ServiceMapping

Correct answer: A

Explanation

The correct answer is A. Discovery is responsible for identifying and mapping the configuration items (CIs) in the environment, which forms the base layer of CI inventory. The other options, while related to application performance management, do not specifically handle the initial inventory layer like Discovery does.