ServiceNow Certified Implementation Specialist – Application Portfolio Management — Question 2

What key components of ServiceNow does APM leverage? (Choose three.)

Answer options

• A. Discovery
• B. Service Mapping
• C. Service Catalog
• D. Application Services
• E. HR

Correct answer: A, C, D

Explanation

The correct answers are A, C, and D because APM (Application Portfolio Management) relies on Discovery for identifying application assets, Service Catalog for managing service requests, and Application Services for understanding the relationships between applications and the services they support. Option B, Service Mapping, is more focused on mapping infrastructure services rather than application management, and option E, HR, is unrelated to APM.