ServiceNow Certified Implementation Specialist – Application Portfolio Management — Question 12

The Retail Exchange Company has all of their applications in a single system of record and ownership has been established. Which level of the maturity model are they in right now?

Answer options

• A. Level 1: Applications Under Management
• B. Level 2: Basic Rationalization
• C. Level 3: Advanced Rationalization
• D. Level 4: Continuously Optimized Portfolio

Correct answer: A

Explanation

The correct answer is A, as having all applications in a single system of record indicates they are at the initial stage of managing applications. The other options represent more advanced stages of maturity, requiring additional rationalization and optimization efforts that the company has not yet achieved.