ServiceNow Certified Application Specialist – Performance Analytics — Question 71

When using Text Analytics in Performance Analytics, what fields are analyzed?

Answer options

• A. All Journal fields on all records
• B. All String fields on all records
• C. Configured String fields from Indicator sources that have scores collected
• D. Short (less than 100 characters) String fields on all records

Correct answer: C

Explanation

The correct answer is C because Text Analytics focuses on the specific String fields that have been configured from Indicator sources with collected scores. Options A, B, and D are incorrect as they refer to broader categories or limitations not applicable to the Text Analytics process.