ServiceNow Certified Application Specialist – Performance Analytics — Question 42

In KPI Details, what happens when an indicator misses its target on the Target Review date?

Answer options

• A. The KPI status is set to Missed.
• B. The KPI status is set to Not Met.
• C. The associated target is disabled.
• D. The KPI status is set to Off Track.

Correct answer: B

Explanation

The correct answer is B because when an indicator does not achieve its target, the KPI status is officially classified as Not Met. Options A and D suggest different statuses that do not accurately reflect the situation, while option C incorrectly implies that the target is disabled instead of reporting the performance status.