ServiceNow Certified Application Specialist – Performance Analytics — Question 26

As a Performance Analytics Admin, what is the best course of action after running Diagnostics?

Answer options

• A. Review the suggested solution and take steps to resolve the error or warning.
• B. Review the linked knowledge base article.
• C. For errors, use the Create a Problem UI action to create a problem record.
• D. Contact the system administrator if any errors or warnings are generated.

Correct answer: A

Explanation

The correct answer is A because after running Diagnostics, the most effective approach is to review the suggested solutions and take action to address any identified issues. Option B, while useful, does not directly resolve the issue. Option C is more of a secondary step after attempting to resolve the issue, and option D suggests contacting someone else rather than taking direct action.