ServiceNow Certified Application Developer — Question 86

Why would you build a custom app? (Choose two.)

Answer options

• A. To avoid using a code repository like GitHub or GitLab
• B. To replace ServiceNow base tables
• C. To fulfill a specific use case on internal processes
• D. To create a custom integration for a 3rd party system

Correct answer: C, D

Explanation

Options C and D are correct because building a custom app allows organizations to address specific internal needs and create integrations with third-party systems. Options A and B are incorrect as avoiding code repositories is not a valid reason for building an app, and replacing ServiceNow base tables is generally not advisable since it can lead to complications with the platform's functionality.