ServiceNow Certified Application Developer — Question 39

When debugging Email Notifications, what must you check on a user record? (Choose three.)

Answer options

• A. Active must be true.
• B. The First name and Last name fields must have values.
• C. The value in the Notification field must be set to enabled.
• D. The user must not be locked out.
• E. The Email field must have a value.

Correct answer: A, C, E

Explanation

The correct answers A, C, and E are essential for ensuring that email notifications can be sent. The user must be active (A), the notification setting must be enabled (C), and a valid email address is necessary (E). Options B and D, while they may be relevant to user records, do not directly impact the ability to send email notifications.