ServiceNow Certified Application Developer — Question 16

What is a Module?

Answer options

• A. The functionality within an application menu such as opening a page in the content frame or a separate tab or window
• B. A group of menus, or pages, providing related information and functionality to end-users
• C. A way of helping users quickly access information and services by filtering the items in the Application Navigator
• D. A web-based way of providing software to end-users

Correct answer: A

Explanation

The correct answer is A because a module specifically refers to the functions available within an application's menu that enable actions like opening pages. Option B describes a collection of related menus, which does not define a module, while C refers to navigation assistance and D pertains to software delivery methods, neither of which accurately represent what a module is.