Professional Scrum Master II (PSM II) — Question 84

What action can the Scrum Master take to ensure communication between the Development Team and Product Owner is effective?

Answer options

• A. Ensure all communication goes through the Scrum Master first.
• B. Teach the Product Owner to talk in terms of technology and technical requirements.
• C. Observe the communications between them and facilitate discussions if needed or by request.
• D. Translate the technologies used by the Development Team in order for the Product Owner to make decisions.

Correct answer: C

Explanation

The correct answer, C, emphasizes the Scrum Master's role in observing and facilitating discussions as needed, which is crucial for effective collaboration. Option A limits direct communication, which can hinder team dynamics. Option B suggests teaching the Product Owner technical jargon, which may not improve understanding. Option D focuses on translating technology, but does not address the need for direct dialogue between the roles.